Sign In and Account Help

Why do I need to provide a cell phone number to sign up for a Lycos Mail account?
All new Lycos Mail users who sign up for free accounts are required to verify the account registration with a valid cell phone number. This helps us to know...
Mon, 26 Jun, 2017 at 5:59 PM
What does "Remember me on this computer" mean?
Checking the box next to "Remember me on this computer" on the Lycos sign in page will automatically sign you in each time you visit
Mon, 26 Jun, 2017 at 5:59 PM
How do I update my secondary email address for my Lycos account in order to retrieve my password?
If you no longer have access to the email address you provided upon signup, you won't be able to use the Reset your password feature. Instead, please su...
Mon, 26 Jun, 2017 at 5:59 PM
What is a secondary email and how do I add or change it?
When you sign up for Lycos Mail, we ask you for a secondary email address. This helps to secure your account and provides a way for you to access your accou...
Mon, 26 Jun, 2017 at 5:59 PM
How do I sign in to my Lycos Mail account?
To sign in to your Lycos Mail account: 1.  Go to the Sign In page at: 2.  Enter your Member Name and Password in the fields...
Mon, 26 Jun, 2017 at 5:59 PM
How do I choose a strong password?
A strong password helps to protect your Lycos Mail account. A secure, memorable password should be easy for you to remember, and hard for others to guess. H...
Mon, 26 Jun, 2017 at 5:59 PM
How can I have my password reset? I forgot it!
If you have forgotten your password, we can reset it for you. Please go to the forgot password page and follow these steps: 1. In the field provided, en...
Mon, 4 Jun, 2018 at 7:54 AM
Why am I getting a message that says my account is locked?
If an attempted sign in fails ten times, that account will be locked for ten minutes to prevent the account from being accessed by somebody other than you. ...
Mon, 26 Jun, 2017 at 5:59 PM
How do I change my password?
To change your password, you must be signed in to your Lycos Mail account. 1. Click on My Account. The Lycos Network: Registration Member Edit window app...
Mon, 26 Jun, 2017 at 5:59 PM
Are there restrictions on what countries are allowed to create free Lycos Mail accounts?
At this time, only users in the United States, US territories, Canada, United Kingdom, Germany, Spain, Australia, and New Zealand will be able to get free L...
Mon, 26 Jun, 2017 at 5:59 PM